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Re: Problem with APL 12.1.02 Support

PostPosted: September 26th, 2012, 9:20 am
by karenkazun
Ok, I will do that. Thanks for your help.

Re: Problem with APL 12.1.02 Support

PostPosted: December 19th, 2012, 12:01 pm
by Tech Support
Karen,

There haven't been any new posts from you on this topic. So I'm curious to learn if you were successful in resolving this issue on your own?
Any news on this would be greatly appreciated.

Thanks,

Re: Problem with APL 12.1.02 Support

PostPosted: December 20th, 2012, 10:21 am
by karenkazun
Yes, that is true. Sorry for not being able to read.

As far as the problem with NextSupervisor goes, it still isn't resolved, but we've been busy so we haven't looked at it in a long time, and we don't have any additional questions at this time. Thanks.

Re: Problem with APL 12.1.02 Support

PostPosted: January 30th, 2013, 5:28 pm
by karenkazun
Our Citrix servers were recently re-configured and upgraded (more CPU's, more RAM) at about the same time APL 12.3 was installed.

Magically, this problem disappeared, which makes me very happy.

Thanks for your help on the forum here, and this issue is resolved.